Returns & Exchanges
At Rothy's, we want you to love your sustainable styles, which is why we offer free returns and exchanges on unwashed and unworn items within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Choose Your Item
Select the specific items you wish to return or exchange and provide a reason to help us improve your experience.
Print or Show Your Code
Download a prepaid shipping label to print at home, or use a Happy Returns QR code for a printer-free drop-off at a local Return Bar.
Send It Back
Package your unwashed, unworn Rothy's in their original box and drop them off at your chosen location to trigger your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing